Last Updated: 12/01/2024
PRIVACY POLICY
At Beulah Family Dentistry, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our clinic or use our website. We are committed to protecting your privacy and complying with all relevant privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
1. Information We Collect
We may collect the following types of information from you:
- Contact Information: If you sign up to receive our newsletters, emails or text messages, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about our services.
- Health Information: Medical and dental history, current health conditions, treatment records, prescription information, and any other health-related data relevant to your care.
- Payment Information: To procure our services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored by a third-party payment processing company. Use and storage of your information is governed by the third-party payment processor’s applicable privacy policy.
- Survey Information: You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, or use other features of our services.
Website Information: When you visit our website, we may collect non-personal information such as IP addresses, browser type, and pages viewed to improve user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Dental Care and Treatment: To provide you with dental care and services, including diagnosing, treating, and managing your oral health.
- Appointments and Communication: To schedule, confirm, and remind you about appointments, and to communicate with you regarding your care.
- Billing and Insurance: To process payments, submit insurance claims, and handle billing matters.
- Improvement of Services: To improve our services, website, and customer experience.
- Compliance with Legal Requirements: To comply with healthcare regulations, including HIPAA, and other applicable laws.
3. How We Protect Your Information
We are committed to maintaining the security and confidentiality of your personal and health information. We implement physical, administrative, and technical safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction.
- Encryption: Sensitive information, such as health and financial data, is encrypted when transmitted over the internet.
- Access Control: Only authorized personnel with a legitimate need to know will have access to your personal information.
- Physical Security: We maintain strict controls over access to our office and any physical records.
4. Explicit Non-sharing of Your Information
Beulah Family Dentistry is committed to upholding the highest standards of privacy for all personal information collected through our text messaging services. We do not sell, rent, distribute, or trade your personal data to third parties without your explicit consent unless legally required to do so. Any information shared with third parties is exclusively for the purpose of delivering our services to you. We assure you that your data will never be shared with third parties for marketing purposes.
5. Disclosure of Your Information
We may disclose your personal information in the following situations:
- Healthcare Providers: To other healthcare professionals involved in your care or treatment, such as specialists, laboratories, or pharmacies.
- Insurance Companies: To your insurance provider for billing and claims purposes.
- Legal Compliance: As required by law, including to comply with a subpoena, legal process, or other lawful requests.
- Business Associates: We may share your information with trusted third-party service providers (e.g., billing companies, IT services) who assist us in operating our clinic. These partners are required to maintain the confidentiality of your information.
6. Opt-out instructions
If you no longer wish to receive text messages from us, you can opt out at any time by replying with the word ‘STOP’ or ‘UNSUBSCRIBE’ to the number from which you received the message. Upon receiving your request, we will promptly remove you from our messaging list, and you will no longer receive further text communications from us.
7. Your Rights Regarding Your Information
You have the right to:
- Access: Request a copy of your personal health information maintained by us.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain legal limitations.
- Restrictions: Request restrictions on how we use or disclose your information, although we are not required to agree to such restrictions in all cases.
- Revocation of Consent: If you have previously provided consent for certain uses of your information, you can revoke that consent at any time.
To exercise these rights, please contact our office at the contact details provided below.
8. Cookies and Tracking Technologies
When you visit our website, we may use cookies or other tracking technologies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences and improve website functionality. You can control cookies through your browser settings.
9. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to those external websites, and we are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information.
11. Modifications to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the information we maintain about you, please contact us at:
Beulah Family Dentistry
Address: 8716 Beulah Rd, Pensacola, FL 32526
Phone: 850-706-5688
Email: info@beulahdentist.com
Acknowledgment
By receiving care from Beulah Family Dentistry or using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
TERMS OF SERVICE
Welcome to Beulah Family Dentistry your trusted dental care provider in Pensacola, Florida. Please carefully review the following terms and conditions governing your use of our dental services, website, and interactions with our clinic. By accessing our services or scheduling an appointment, you agree to abide by these Terms.
1. General Information
Beulah Family Dentistry is a dental practice located in Pensacola, Florida, providing a range of dental services including preventive care, restorative treatments, cosmetic dentistry, and emergency dental services. These Terms apply to all patients, visitors, and users of our services.
2. Appointments
- Scheduling: Appointments can be scheduled via phone at {Office Phone Number}, our website, or in person.
- Cancellations: We kindly request a 24-hour notice for any cancellations or rescheduling of appointments to avoid a cancellation fee.
- Late Arrivals: If you arrive late for your appointment, we may need to reschedule or shorten the appointment to accommodate other patients.
3. Payment and Insurance
- Payment: Payment for services is due at the time of service unless prior arrangements are made. We accept cash, credit cards, and other payment methods.
- Insurance: We accept most major insurance plans. However, you are responsible for confirming coverage and understanding your benefits. Any charges not covered by insurance will be your responsibility.
- Financial Assistance: If you are unable to pay the full amount at the time of service, please inquire about financing options.
4. Patient Responsibilities
- Accurate Information: You agree to provide accurate, current, and complete information regarding your medical history, dental condition, and insurance coverage.
- Follow-Up Care: It is your responsibility to follow the care instructions provided by our dental professionals and attend any necessary follow-up appointments.
- Conduct: You agree to behave respectfully while in our office and to cooperate with our staff during your visits.
5. Privacy and Confidentiality
We are committed to protecting your privacy. All patient information is stored securely and used solely for purposes related to your dental care and treatment. We comply with all applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
6. Treatment Consent
- Informed Consent: By scheduling an appointment, you give consent for the dental team to assess your oral health and recommend appropriate treatments.
- Risks and Benefits: Before any procedure, our team will inform you of the risks, benefits, and alternatives to treatment. You have the right to ask questions and make an informed decision regarding your care.
7. Promotional Information Consent
By using Beulah Family Dentistry services, including signing up for text message communications, you expressly consent to collecting, using, and sharing your personal information as outlined in our Privacy Policy.
You further consent to receive text messages from Beulah Family Dentistry including transactional and promotional messages.
7a. Message Frequency and Content
By subscribing to Beulah Family Dentistry text messaging service, you agree to receive promotional, transactional, or informational messages related to our services, updates and special offers. You can expect to receive up to 10 messages per week. Message and data rates may apply.
7b. Opt-out Procedures
You may choose to stop receiving promotional text messages from Beulah Family Dentistry at any time. To opt out, simply reply to any text message you receive from us with the word ‘STOP’ or ‘UNSUBSCRIBE.’ Once we receive your opt-out request, we will promptly remove your number from our promotional messaging list. Please note that opting out of promotional messages will not affect your ability to receive important service-related communications.
7c. Liability and Disclaimers
Beulah Family Dentistry is not responsible for any delays, failures in delivery, or any other issues related to the transmission or receipt of text messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed by Beulah Family Dentistry.
By subscribing to our SMS services, you acknowledge and agree that Beulah Family Dentistry will not be liable for any damages, losses, or injuries arising from or related to the use or failure to receive any text messages, including but not limited to, delays, non-delivery, or technical issues. Your use of our SMS services is at your own risk, and we provide our services on an ‘as-is’ basis without any warranties of any kind, express or implied.
7d. Data Security and Information Handling
Beulah Family Dentistry is committed to protecting the security of your personal information. We implement industry-standard security measures to safeguard your data against unauthorized access, use, or disclosure. However, it is also your responsibility to protect the confidentiality of your account information, and any passwords associated with your use of our services.
You agree to notify Beulah Family Dentistry immediately of any unauthorized use of your account or any other security breach. Beulah Family Dentistry will not be liable for any loss or damage arising from your failure to protect your account or personal information adequately. By using our services, you acknowledge and accept that no data transmission over the Internet or mobile networks can be guaranteed to be 100% secure, and therefore, you use our services at your own risk.
8. Third-Party Providers
In some cases, we may refer you to third-party specialists or providers for services not available at our clinic. We are not responsible for the services provided by those third parties, but we will ensure that any referrals are made with your best interests in mind.
9. Website Terms
- Use of Website: Our website is intended to provide general information about our clinic and services. The content is not meant to replace professional dental advice.
- Links to External Sites: Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.
10. Limitation of Liability
Beulah Family Dentistry will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, except in cases of gross negligence or willful misconduct.
11. Modifications to Terms
Beulah Family Dentistry reserves the right to modify these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. By continuing to use our services after changes have been made, you agree to the revised Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of Tennessee. Any disputes arising out of these Terms shall be resolved in the courts located in Escambia County, Florida.
Contact Information
For any questions or concerns regarding these Terms of Service, please contact us: